Handles customer support calls and casework for restaurant software/hardware, troubleshoots technical issues, and collaborates with team to resolve customer problems.

Handles customer support calls and casework for Toast restaurant platform, troubleshoots technical issues, and escalates problems while maintaining high service quality.

Handles inbound customer support calls and cases for restaurant POS software, troubleshoots technical issues, and coordinates escalations with a focus on customer satisfaction.

Designs, develops, and maintains scalable web applications using PHP Laravel backend and Vue.js frontend.

Manages SEC reporting, technical accounting, and financial disclosures for a public company, ensuring compliance with regulations and GAAP standards.

Senior engineer builds AI-driven product features using LLMs, vector search, and multimodal tools, shipping capabilities from prototype to production.

Senior engineer builds and optimizes AI/LLM-powered production systems, working with prompting strategies, RAG, and multimodal tools to create interactive product experiences.

Lead security framework design and process improvement initiatives, assess existing security controls, and implement vulnerability management enhancements across the organization.

Senior Site Reliability Engineer designs and maintains CI/CD pipelines, infrastructure, and monitoring systems for data platforms on Azure and Databricks while leading technical projects and mentoring junior engineers.

Senior SDET designs and implements automated testing strategies for data pipelines, ETL processes, and data warehousing systems while mentoring junior engineers.

Senior Java developer designs and maintains secure backend services using Spring Boot/Micronaut on GCP while mentoring junior engineers and leading technical projects.

Design and build scalable data models, migrate dashboards to Power BI, and optimize analytics performance while mentoring junior engineers.

Design, develop, and deploy scalable machine learning models and pipelines across the full ML lifecycle while mentoring junior engineers and collaborating with cross-functional teams.

Senior SDET designs and implements automated testing strategies for data pipelines, ETL processes, and data quality validation in modern data stack environments.

Senior Infrastructure Engineer manages hybrid cloud and on-premises infrastructure, maintains configuration management systems, and collaborates with development teams on architecture and deployments.

Senior SRE designs and maintains reliable cloud infrastructure, CI/CD pipelines, and data platforms on Azure/Databricks while leading technical projects and mentoring junior engineers.

Designs, builds, and maintains hybrid cloud and on-premises infrastructure using configuration management tools, cloud services, and monitoring systems for a high-availability brokerage platform.

Senior SDET designs and implements automated testing strategies for data pipelines, ETL processes, and data warehouses while mentoring junior engineers.

Senior Java developer designs and maintains backend services using Spring Boot/Micronaut on GCP while leading technical projects and mentoring junior engineers.

Senior Analytics Engineer designs and builds scalable data models, migrates BI dashboards to Power BI, and optimizes analytics solutions for enterprise self-service reporting.